Apartments2book Toronto Reviews

 

December 2015

Dear Martyn,

I am very satisfied with the customer service I received from you before the booking, and also I had a very good experience during my stay (excelent location, service etc.). 4 Bloor West Apartments Suites No complaints!!

Sara


Dear Martyn,

We used Apartments2book for our recent visit to Toronto because, over the past decade, we have used the company for annual visits to London; and the accommodation has been consistently excellent - great locations and clean, comfortable lodgings, with kitchen facilities. Ultimately, 4 Bloor West Apartments Suites in Toronto proved equally satisfying: the central location was very convenient; the staff were helpful; and the accommodation was very good.

I should note that, initially, we had been placed in a suite that was truly grimy. The deficiencies were very evident: peeling paint; some trimming missing; scorched countertops; fridge not on (was it functional?). We knew that we could not stay in the provided accommodation for a week, and it bore no resemblance to the website photos. Consequently, we informed the staff member at the reception desk. He provided us with a 'free upgrade'. The upgrade was an exact match with the website photographs, and was in an entirely different league from the first suite. We were very grateful for the change of suites, and all went very well for the remainder of our stay.

I'm very grateful to you for pointing us in the direction of self-catering accommodation in Toronto. This was the conclusion of an extended stay in North America for the autumn, so we had our dog with us. Undoubtedly, it would have been a challenge to find comfortable accommodation in Toronto that would permit a full-grown Lab. the apartmernt proved excellent for our purposes.

Many thanks for any help or guidance.

All the best,

John


Febuary 2014

Everything was excellent, 21 Downtown Residence greetings from Perú,

Dante


 

We found the location of 6 Harbour Front Residence excellent, on the harbour front with lovely views of Toronto Islands. The apartment was spacious, clean and well equipped with towels, toiletries, linens and air conditioning. There was adequate room for 2 adults and 4 children. Service was good as we initially could not work the air conditioning and this was sorted the next day for us. The apartment block had a pool room, Jacuzzi, rooftop garden and a shop on the ground floor. Location was excellent, 5 mins walk to CN tower and we were near to Union station. There were many shops, food stores and restaurants along the harbour front. We would recommend this apartment. I also found your staff very pleasant and helpful in choosing the apartment and would definitely use apartments to book again in the future.

Monica Treacy


Hello Martyn,

We in a group of 5 had five days stay at 20 Theatre District Residence This was first experience of ours to stay in a rental apartments. We enjoyed our stay at this place. The reception staff was very good. We shall on every occasion prefer to stay with your group. On the suggestions part we felt that the hall sofa should be sofa come double bed as it was not comfortable for 5th person to sleep on this sofa.


Rgds


Hi

Overall our stay at the apartment in the 21 Downtown Residence  was a very pleasant one. A few comments / recommendations:
- Our Garage remote control had a flat battery. I would recommend checking them before issuing to new renters.
- Internet access. I know that internet access is available at an extra cost option, I think the access should be included in the rental price.
The Cleaning service was efficient and did a good job
Other than that I enjoyed our stay and would recommend renting an apartment instead of staying in a Hotel to anyone that asks.

Best regards
Francois Barnard


We stayed in Toronto for two weeks in July 2006. Our apartment was on Bay street in a 21   Downtown Residence  It was a one bed apartment We were really pleased with the apartment in general, but as there was three of us we had to use the sofa bed was a little uncomfortable. It was clean, and there was plenty of warm water and a fully functioning kitchen. It is ideally located downtown and just two blocks north of the Eaton centre and 2 mins walk to subway. The management of the building were extremely helpful. I would recommend this. I would definitely recommend this apartment.


The apartment 21 Downtown residence was of a very good standard as was your internet booking system. We will use your company again and certainly recommend you too friends.

Thank you
John Murray


Good location 20 Theatre District Residence, and we were impressed with the cleanliness and appearance of the reception area and elevators at all times. The apartment itself was clean, comfortable and well maintained offering ample space for a family of three adults and a teenager. We tend to choose self-catering accommodation for our holidays as it means we can choose to eat in or out as we please and this is where our negative comes in. Although the kitchen was very well equipped with the larger items e.g. washing machine, tumble dryer, dishwasher etc. it was lacking with the smaller items which we all take for granted when preparing a meal - insufficient pots, no chopping board or colander, no proper grill tray or oven glove and the larger knives weren't too great. These would just have been the finishing touches to an otherwise super apartment. The apartment was cleaned and beds changed twice during our two week stay and that was a huge bonus. We all enjoyed our first trip to Toronto and would not hesitate to recommend it. We would also give strong consideration to using your company for another trip.


12 Living in Toronto Apartment was well-situated, quiet and nice to stay. Some problems occurred with the wireless connection which I wasn't quite satisfied. I give 9- of 10 points.

M Ketovuori


Hi Martyn

The apartment is lovely. 18 The Toronto Collection Very warm and cosy. The location is excellent as it's located in the middle of the city centre with easy access to the underground rail system. My stay in the apartment was in winter. As there's a bookstore, grocery store and movie theatre on the concourse attached to the building, it was nice moving around without the winter gear.
I'd like to thank the staff at apartments2book for their assistance during the entire reservation process. I was grateful for the prompt service as I unfortunately waited until the last minute to book.
I only have 2 negative comments. The springs in the living room sofa are tired. It would not hurt to have it repaired or replaced. The bed is a bitsunken in the middle and will soon need to be changed.

Regards
Joy Baer


I was thoroughly impressed and pleased with the ease of booking through your website as well as the check-in on arrival in Toronto. The staff were most accommodating, helpful and friendly. The accommodation at 20 Theatre District Residence was clean, comfortable and the location for downtown Toronto was superb - waking up every morning with views of CN Tower, Skydome and Lake Ontario beyond set the mood for an enjoyable day - albeit February in sub zero temperatures! My only tiny disappointment was that there was no tea pot or cork screw for the wine! (the concierge helped here). Otherwise an excellent location and facilities. I am planning on being in New York with my family for four days in August this yearend due to the quality of your service, I am planning on booking accommodation through your company once again.

Best Regards
Allan R Roome


I stayed at the 9 Eaton Apartment Residence. Toronto, which was  very enjoyable. The location is very good, with a splendid view of downtown Toronto from the roof. Accommodation was very comfortable. The facilities, which I made good use of, were excellent and the staff pleasant. Their rate was also very reasonable, and I highly recommend it. My only complaint is that there weren't enough kitchen utensils.


Christos Psillos


Hello,

My family and I had a wonderful time in Toronto and we really enjoyed our stay at 6 Harbour Front Residence Your apartments were neat and your staff very courteous. I think it is great discovery for us and we look forward to using your apartments in other cities.

Cheers
Paul


Hello Martyn

I thoroughly enjoyed my stay in Toronto at 20 Theatre District Residence . The property was ideally located with all the necessary amenities one needs when travelling. My only constructive feedback was that the walls of the apartment were badly marked in places (where suitcases and the like have knocked the walls).

Regards
Tim Jones


September 2005

We recently stayed at 20 Theatre District Residence. The Apartment was in a residential apartment block 2 minutes walk from the CN Tower and Skydome. There were loads of wonderful restaurants just round the block. We could not have asked for a better position. Although a car parking space was provided a car is really not required in this apartment block and Taxis were always available .Although the apartment was not spotless it was a great size with two double bedrooms and two bathrooms. The first evening it did seem very noisy due to the entertainment area it was in but we soon got use to it and now home seems so quiet. Considering we were in the centre of a large City we felt really safe at all times.
As no staff from the company work in the building you have to use the free telephone to ask any questions but this was more than adequate and the service we received to book a people carrier back to the airport (due to all our purchases) was really good.
One week in Toronto was not long enough and we are now saving for a longer trip in 2007.
We would not consider staying anywhere else other than in this apartment block and would not hesitate to recommend apartments2book.


Apartment was OK 4 Bloor West Apartments Suites. We asked for a two bed apartment but they only had 2 one bed apartments, though they were adjacent so that was not to much of an issue. Rooms were clean and well serviced though kitchen equipment was poor. With two rooms we had two kitchens, between them one oven, one microwave did not work. We chose not to raise it again since we had the other kitchen to use, though it was inconvenient at times. Also one of the fridge kept turning off. So all in all our summary is good though kitchen equipment in general needed attention. Pool was very good.

Ian Hunt


There was no grill pan provided, which made it impossible to cook any meat. We had to go out and purchase a frying pan as we like to cook rather than go out every night to eat.
Our apartment in Toronto 20 Theatre District Residence was very spacious and clean. It was well furnished and fitted out to a high standard. The location was excellent. Lots of restaurants nearby and the CN Tower only a five minute walk away. We would definitely recommend it to anyone looking for a home away from home.

Mrs A Bond


Dear Martyn Lawson

Thanks for your mail. On the whole, we were delighted with the accommodation provided by your company. 20 Theatre District Residence is ideally placed to see downtown Toronto at any time of day or night. We felt very well looked after and everyone from the concierges to the maids, were helpful and friendly. The building too has excellent facilities with the roof terrace and gym and the atmosphere was great: living amongst locals really made us feel a part of the city.
A couple of things would have made the experience completely perfect:
1) the apartment was rented to 5 people but towels were provided for only 4 people.
2) it would be good to supply some basic cleaning products e.g. dishwasher and washing up liquid, cloths, and detergent.
We will certainly use your company again next time we are looking for accommodation abroad!

With best wishes
Rachel Grant


I was thoroughly impressed and pleased with the ease of booking through your website as well as the check-in on arrival in Toronto. The staff were most accommodating, helpful and friendly. The accommodation at 20 Theatre District Residence was clean, comfortable and the location for downtown Toronto was superb - waking up every morning with views of CN Tower, Skydome and Lake Ontario beyond set the mood for an enjoyable day - albeit February in sub zero temperatures! My only tiny disappointment was that there was no tea pot or cork screw for the wine! (the concierge helped here). Otherwise an excellent location and facilities. I am planning on being in New York with my family for four days in August this year and due to the quality of your service, I am planning on booking accommodation through your company once again.

Best Regards,
Allan R Roome