Welcome to apartments2book.com Clients Testimonials for Rome
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A few clients have been kind enough to write the following about our service.

Hello Martyn,

Thank you for your concern, this is the second time we have booked apartments with your company. We have also recommended your company to other friends and family. So, our apartment in Rome were very central, 2 Residence Vatican Museum  very clean, and safe, however, the room we booked, i must say (studio for two), was verging on claustrophobic... mind you we didn't spend allot of time there but it was very hard for my husband (who is a large man!) and myself to manoeuvre around the apartment and would only recommend it for one person really. Also, the staff were very pleasant, however, we were misinformed on Wednesday morning by one young chap at reception; we were double checking with him that the pope was attending St. Peters square that morning, he informed us 'No. he wasn't'.. having got up at just before 7am to make our way to the Vatican to attend the popes audience we were quiet disappointed (as we had been told before we left Ireland he would be there on the Wednesday morning) but, we were more disappointed to realise in fact he was there and had just left when we arrived!!! Apart from than, we had a pleasant stay, and will definitely be booking with you again. Thank you once again for your concern.

Trisha.
 

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May 2008
Hi Mr .Lawson
I recently stayed at the 3 Vatican City Apartments in Rome and I must 'CONFESS' that I had a very nice time. The staff was very friendly, the apartments were very clean and the location was excellent.
I will definitely go back to visit.
Thanks.
God Bless
Ms. Mabel Chibututu

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November 2007
Mr. Lawson,
We were very pleased with the location of the apartment. 12  Living in Rome It was far enough away from the larger, busy street
Corso Vittorio Emanuele to not get the street noise and it was ideally located near Campo de Fiori. Plenty of sleeping accommodations for the family of 4. It did not have a hair dryer, but the manager had one delivered the very next day. Plus, our only baggage checked and lost by the airline was finally delivered to the apartment managers office and then delivered to our apartment. Outstanding service. The only bad issue that we had about the apartment was that it only had 1/2 roll of toilet paper upon arrival. We had to search for a shop the next day for toilet paper. Otherwise, our stay was wonderful and the local manager, Mr. Amadeo, was very helpful.
Sincerely,
Carl and Mary Bodkins

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August 2007
Hi Martyn,
Just a few comments.
My booking through Mariella was very easy and I found her very helpful.
3 Vatican City apartments are very nice and very spacious. Location not too bad - beside the Vatican but a bus ride away from centre of Rome City.
The staff were extremely nice and extremely helpful. They gave us a lot of information about places to visit and the best ways to get there. Breakfast on the rooftop was a very pleasant experience for us as we are not use to weather that will permit this.
The apartments are very clean and tidy and are cleaned daily.
If I were to have a complaint it is only that the Satellite TV channels are all in Italian. I was expecting to have some in English.
Thanks for all your help.

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August 2007
Dear Mr Lawson,
I am indeed very pleased to reply to your email re our recent stay at the 3 Vatican City in Rome. We could not of been more pleased with the apartment and also the staff. The apartment had everything we needed and was lovely and clean. It was in a great position and we were able to do so much sightseeing without any problems. The fact that it is so close to St.Peters was  wonderful. The staff were so helpful and friendly and nothing was a problem for them. They made us feel so welcome and we particularly loved the  buffet breakfasts. Next time we visit Rome we will definitely want to stay again

Best Regards

Lynette Philpott.

 

Dear Mr. Lawson,
 We enjoyed our stay in Rome and found the apartment to be very comfortable 4 The Palatine Hill secure and spacious even though the furniture was a little dated. It was perfect for a family .
The location was excellent and provided easy access to many of the main sights.
We particularly enjoyed the restaurants behind the apartment building and the hotel staff were extremely helpful and courteous.
The booking process was very easy that we would not hesitate to use your company again.
Kind Regards,
William Wright

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May 2006
Martyn,
We just recently returned from our stayed at the 14 Apartments Navona Rome.  The place was terrific because not only was it clean and comfortable, but  it was a fantastic location. We were able to walk to all the wonderful  sites in Rome and had everything we needed close at hand. The morning  market at Campo di Fiori just a couple of blocks over was great. You and  Stefano were very helpful and most gracious. We would highly recommend your services and apartments to other friends  and hope to return ourselves before too long.
Connie Santilli
May 2006

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June 2006
We were delighted with the apartment,4 The Palatine Hill It was clean and comfortable, and is in a great position in Rome. The staff were incredibly helpful and friendly, and even organised a babysitter for us on night I would definitely stay here again, and would check out your apartments in other cities. We are very happy customers!
Chris Groves This was my third experience at using Apartments2book and will definitely use them again.  The staff has always been very helpful and easy to communicate with.  I have recommended to many friends and will continue to do so.
The apartment in Rome 4 The Palatine Hill  was fairly basic but it was clean and located in a convenient area so we could walk to the Trevi Fountain, Spanish Steps and other local attractions.  I preferred the apartment I used last year in Rome and requested again this trip, but this one was just fine and their staff was accommodating.  The two restraints located behind the building were very nice and I would recommend them.
We’re already starting initial plans for another girls trip next year – maybe Spain.  So I’m sure you’ll be hearing from me again.  I think finding this link on the web was one of the best finds I’ve had in years!  Great job.
Cindy

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April 2006
Dear Martyn Lawson
Our stay in Rome was absolutely fantastic. The apartment we stayed at was incredible: well located as well as spacious, bright and clean. The best decision was to stay at the 22 - Residence San Pietro at the heart of Rome. I would recommend it to anybody who wants to experience Rome first hand. Thanks so much for such a great service and hope to see you again sometime in the future. Yours, Jesus Rodriguez Los Angeles, California USA

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April 2006
Thank you again for the nice apartments.  22 - Residence San Pietro  They were in a nice location and we found it easy to walk around town to area sights.  The first apartment was very roomy.  It was difficult to close the shudders to the windows to block out light at night even with the curtains.  The baby crib was difficult to put up and my husband pinched his hand doing it.  The beds were comfortable and everything else was nice.  The second apartment was inconvenient to move to although we appreciated the ability to do so in the same building. The second apartment made me nervous to have the windows open at all because there were no bars protecting children from leaning out and perhaps falling out the windows.  We were only in this apartment for 1 night and it suited our needs fine other than that.
Thanks again.
Tamara Patterson

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April 2006
The apartment was excellent 23 - The Roman Lodgings and met our needs as a family.  It was cleanly presented, comfortable and everything worked well.  We would not hesitate
to use your company again.
Annie Riickard

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January 2006
Great value! Nice, clean, neat  and cosy apartment, great location! 100% satisfaction! 12  Living in Rome
Mr Zinoviy Bogachek

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December 2005
We were very pleased with the apartment  22 - Residence San Pietro It was clean and comfortable, and roomy.  The management was very helpful,  and tried to answer all of our questions.  We were able to walk to restaurants and bakeries.  The transportation worked out well too.
Thank you,
Barbara Vandewater

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October 2005
Dear Martyn
22 - Residence San Pietro Very clean & comfortable and staff helpful. Great location - easy walking distance to all the main sights. Nice to be in a quiet area. Good bars & restaurants in immediate area and on into Frati. Would use this accommodation again
Recommendations - not moans:  - A guide to rubbish removal etc may be of use to others using the apartments - Mugs & cups should reflect the possible usage of these apartments (4)
Many Thanks Linda Morgan

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September 2005
Dear Martyn,
We loved both the Rome 4 The Palatine Hill  and the Florence 5 Residence Piazza Duomo accommodations. The staff at both places were quite helpful and did everything they could to make our stay more enjoyable. We even moved furniture from 1 room to another so we could all have dinner together in Florence. The Florence staff even special ordered croissants every morning for us. We thought the breakfast in Rome was a bit high; Florence was quite reasonable. Our only suggestion would be to provide a detailed map or directions with the exact location of the hotel. We had booked a night in Venice through another company and they even had restaurant suggestions along with very detailed directions. We would certainly recommend your website to anyone and we were very pleased with the caliber of the apartments. Thank you so much for all the trouble you took to make sure we would be in the same hotels as my brother. I really appreciated you thoroughness. Thank you again.
Pat & Jim Briody

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September 2005
Hi Martyn
I have just been checking my old emails and I cannot remember if I replied  to you or not - apologies if I did not.
I was very impressed with Mariella, the lady I dealt with - she was  extremely helpful and polite despite my numerous queries!  I was also  impressed with our apartment 3 Vatican City - the staff were really lovely and the apartment itself was beautiful.  I was very pleased to find that it  matched the description on your website exactly.  My friends and I had a  wonderful holiday.
 I have in fact just recommended your website to a friend of mine who is visiting Rome in the near future.
Please do not hesitate to contact me if you have any queries.
Kind Regards
Saira

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August 2005
Mr. Lawson
 We were very pleased with our rental at 12  Living in Rome The location in Trastevere was perfect--we not only enjoyed the nearby neighbourhood, but also found we could walk from there to most sites we wanted to visit in the city, such as the Vatican, Piazza Navona, the Forum, etc. By the end of our stay we had met several people on our vicolo and in the neighbourhood and felt very welcome and at home. We still find ourselves listening for the church bells...
The apartment itself was bright and comfortable; we felt it was a very good value. (Even though we expected them, the three flights of stairs were daunting at first; but we decided the extra steps allowed us to eat more gelato!) Amedeo was very helpful and nice, as was his associate. We have two small suggestions for the apartment: The couch should be replaced soon; the springs have seen better days long ago and it's hard to sit comfortably. Also, tell the renters where to take trash and/or post a list of trash/recycling collection days to aid in housekeeping.
We would definitely recommend your service to our friends and will use it if we come to Rome again. Feel free to post any of our comments.
 Peg Finucane and Bob

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July 2005
DEAR MR. LAWSON
WE ARE STILL TRAVELLING, BUT THIS IS JUST TO LET YOU KNOW THAT WE WERE ENTIRELY SATISFIED WITH THE APARTMENT  
6 - Residence Via Nazionale   THAT YOU RESERVED FOR US. THE APARTMENT WAS SATISFACTORY IN EVERY WAY AND THE SERVICE WAS EXCELLENT. I WOULD RECOMMEND THIS APARTMENT RESIDENCE TO ANYONE STAYING FOR A WEEK OR TWO IN ROME.  IT IS CLOSE TO ALL OF THE OLD  CITY AND NEAR TWO SUPERMARKETS IF PEOPLE ARE SERIOUS ABOUT COOKING FOR
THEMSELVES. THANK YOU FOR YOUR HELP IN FINDING THIS APARTMENT FOR US. 
 KY LUM, HONOLULU

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July 2005
Martyn
My family and I were extremely pleased with your service. You were very responsive to my inquiries and provided us with very desirable choices of apartments in Rome. You understood our needs and found places that would accommodate our needs. Our apartment 4 The Palatine Hill was in a very desirable location - we could walk to every place we wanted to see. The apartment was well maintained, comfortably furnished, and provided the space we needed . The staff were very helpful and very cordial. Your  services allowed us to have a very enjoyable vacation in Rome. We will certainly use your services again and will highly recommend them. You were recommended to us and we are glad that we contacted you.

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June 2005
Dear Mr Lawson
4 The Palatine Hill was a fine hotel.  The staff were very friendly, more  than helpful and very approachable.  It is very slightly out of the centre
 but this was fine.  It is set back from a busy road but we could not hear any traffic noise - a true bonus in Rome!
The only down side was the breakfast area which was very small indeed - seating for about 6 people only.
 If you would like any further information please let me know.
Regards
June Wilson

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May 2005
Hi Martyn
I  don’t know if you received my email before, but I was with Kristin when we stayed in 2 Hyde Park  the first week of March and we loved it!  
There were four of us that stayed in Rome 6 - Residence Via Nazionale and it’s unanimous, we’ll look to stay at your properties every time!  No more hotels for us.  We loved the room and the location was PERFECT!!  The staff was very helpful, and we loved the entire experience.  Travelling with 4 women and being able to stay together (instead of two separate hotel rooms) really enhanced the trip.
I have already been asked by many of my friends for your website so they can start using you for their International travel.  I’m almost afraid to give it to too many people in fear that when I’m ready to use it again, everything will be booked!
Thanks for much for such an awesome experience.  You will definitely be hearing from me again
p.s.  Mariella is outstanding to work with.  She is very professional yet very friendly and helpful.  Please give her my best regards.
Thanks
Cindy Ballantyne

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May 2005
4 The Palatine Hill The apartment was well located for what we wanted for our first time in Rome - adjacent to the historic centre, but also easy walking distance to restaurants in Trastevere, and shopping areas.  The service was very friendly and helpful. 
Thanks for your assistance.
Steve Smith

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May 2005
Dear Martyn
Just to let you know that we had a wonderful holiday, the apartment was fantastic  and the staff were very friendly and helpful. We are planning to go back to Rome again this year sometime because we enjoyed it so much. I would recommend 3 Vatican City  to anybody without hesitation. We only had one very small complaint, which is that there was no kettle for boiling water to make a cup of good old British tea. This was our first venture into booking a holiday on the internet, our  dealings with Mariella went very smoothly from start to finish and I would not hesitate to use your company again.
Thanks for everything

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December 2004
Dear Mr Lawson The accommodation 14 Apartments Navona was excellent.  The staff were extremely helpful.  The airport transfers were very well organised.  We will definitely be using your company again and I have also recommended you to family and friends.
Kind regards,  
Sally Mackey

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January 2004
Thank you - the apartments 3 Vatican City were very nice and close to the papal city. I found the service from you company to be very good.
Your staff were very helpful about all aspects of the visit to Rome. I shall certainly book through your company again
thanks
Helen Thomas

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October 2003
Residence 4 The Palatine Hill is a great location for sight seeing, staff are most attentive. apartments2book provided an excellent recommendation. Please make it clear that breakfast is extra. Rome is expensive.
Adrian

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July 2003
Dear Martyn
Only one comment to make overall the 3 Vatican City Residence was superb. Staff happy friendly and helpful. Rooms clean and tidy and most importantly cool where there was air conditioning. Breakfasts on the roof garden were a positive delight. Reception were happy to organise taxi transport on our behalf to and from the airport and we were always greeted with a smile.
Good and reasonable restaurants e.g. wine bar and Trattoria in close proximity and the Vatican and St Peters  literally round the corner. Good info re tours available in reception. the domestic staff equally friendly courteous and helpful. A definite 4/5 star experience at reasonable cost -
many thanks

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July 2003
Hi Martyn,
The apartment in Rome 3 Vatican City Residence again was very good and everything was in order. The staff were very helpful and the place was serviced daily. We felt that the carpeting was in need of a good clean but we just wore sandals when moving around. Whilst not as spectacular as the Florence unit, we have no complaints. We did have a balcony albeit small but it allowed us to view the city from the balcony.  Again the location was perfect allowing us to walk to all the major sights and, the train station. The place had a large common balcony just outside our door and the balcony overlooked the fountain and centre core of the facility. It was very pleasant and we made use of it regularly. It was a nice feature of the building. I kind thought that the place was trying to serve two masters; the hotel guests and the apartment dwellers and, that the focus may have been slanted towards the big spenders i.e. the hotel guests( maybe not)  but, I would still recommend the place as a good choice for people who are looking for a good clean well located apartment. The rest of our vacation was spent in a four star hotel in Sorrento where we bathed in luxury and rested after our train adventures throughout Italy. All in all, a very good experience dealing with you and apartments2book.I will spread the good word. What do you have for Dublin Ireland?
Thanks again Martyn.
Best regards,
Peter Kelly

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June 2003
Dear Sir
I just wanted to thank you all for the help your clerks at the front desk gave us. When you do not speak the language it is great to have someone to help you out planning our tour trips for us. Also, if we needed any thing for the room, they got it for us. We enjoyed every minute of our stay at 8 Spanish Steps Rome.
Thank you again for everything
Mrs Fleming

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