New York Testimonials

Click here for New York Testimonials for 2003 - 2005

January 2008

We stayed at  11 Upper Westside at 75th  and was very pleased with the accommodation and the price. Although the decor was slightly dated the layout was terrific. The kitchenette was brilliant as we have 2 young boys and I could feed then when needed. Actually the kitchenette was missing some essentials like knives (sharp, cutting ones) and chopping boards. The location is excellent. Having the two supermarkets over the road and being so close to the subway made life very easy. The people I dealt with in the UK office where extremely polite and patient with us, as we had to change our dates twice. Many thanks for helping us find a great place to stay. Cheers
Tanya Szonyi

January 2008

 We have just returned from a week in New York where we stayed in 9 Murray Hill at 39th. We were really pleased with the apartment which we considered was extremely good value for money. It was spacious and spotlessly clean and the reception staff were very helpful. The apartment is also ideally located for visiting all the sights in NY. I would thoroughly recommend this apartment to anyone wanting to visit NY. I would also like to thank the staff of apartments2book.com for their very professional and efficient service. I am sure we will be using your services again in the future

January 2008

We stayed in New York Property 9 Murray Hill at 39th Dec 22-24 2007 Loved It. Perfect!
The Website is Great. However I would like to see more pictures of the apartments available. The picture in your web was not as nice as the apartment se stayed in.
I would never stay in a Hotel in NYC again. Our apartment was wonderful, clean. Just Great. I have told everyone about your web site, and our Christmas in NYC.
Viv Litteton

January 2008

 I have just come back from a week in apartment 18 Midtown East Apart-Hotel- it was great. The apartment was exactly like the photos and was lovely and spacious. It is such a central location to explore the city and the staff were so friendly and helpful.
I will definitely use this website again
Would be good to see availability on the site Very good site!!
Leona O'Hara

November 2007

We stayed at  9 Murray Hill at 39th and absolutely loved the size of the apartment. Very comfortable and conveniently located near Grand Central Station. What a great value!

 November 2007

I stayed at 2 Midtown South at 31st in October 2007. I found the apartment most satisfactory in every aspect, very clean and well equipped. It was very conveniently located. The staff at  were most helpful. I would have no hesitation in recommending this apartment in future.
Catherine O'Brien

November 2007

Brilliant website, Brilliant Apartments. Just returned back from a weeks stay in New York.  9 Murray Hill at 39th
Superb time in NY. Accommodation was fantastic. Everything you could want for your stay. Great location, friendly helpful staff and very convient to everything. NY rockS!
  Ciara mccarney

November 2007

The apartment was fantastic- an excellent location and large and clean. 4 Midtown East at 49th Every morning there was a fresh array of bagels etc and juice for breakfast. The staff were very friendly and helpful. The only problem was when we were to check out (we tried to do it the night before to save time) and the computer systems were not working. We had a very early flight that morning and this delayed us slightly. We asked to be sent the final bill (a receipt) which I still do not have. (I would appreciate if you could chase this).
This is a small glitch and really I cannot recommend the apartment enough. Thank you for an enjoyable stay.
Regards,
Leisha Zanardo

September 2007

Dear Sir

We were perfectly happy with the level of service that we received both with apartments2book and with the staff at 2 Midtown South at 31st. We were also very impressed with the accommodation that we stayed in and its location within New York, so we fell we had very good value for money.
Tania Maia

September 2007

Dear Martyn Lawson

The booking was a pleasure from start to finish. Your staff were excellent and responded to me promptly and efficiently on every occasion that I contacted your office. 7 Midtown Times Square The apartment was exactly as described in the listing. The apartment itself was fantastic. It was clean and in a great location. I will most definitely book through you again
F Khattab

August 2007

The location was especially great...2-3 blocks from both Times Square and Rockafeller Center, and close to the subway. 7 Midtown Times Square. The accommodations were very nice, TV and air conditioning in each room and everything we needed to make our stay comfortable. We rented a 2 bedroom which had a pullout sofa in the living area. The staff on hand were very helpful. We are planning a trip to Rome in the fall and may consider an apartment there as well!
Diane Gylling

August 2007
Dear Martyn

Happy to provide feedback on the New York accommodation. 4 Midtown East at 49th

Overall, the serviced apartment was very good.  Staff were friendly and cheerful.  The apartment was well serviced and when we asked for things to be done (there was initially not enough crockery and glassware), they were done very quickly.  It was clear that staff had been told to keep customers satisfied in any practical way, and they were doing their best to carry this out.  
The apartment itself was just as described, and fully met our needs.  
Overall, therefore, we were very satisfied customers.  
Kind regards
Philip Green

July 2007

We were perfectly happy with the level of service that we received both with apartments2book and with the staff at 7 Midtown Times Square.  We were also very impressed with the accommodation that we stayed in and its location within New York, so we feel we had very good value for money.
Barney Youngman

July 2007

Stayed in 7 Midtown Times Square in April and loved it!
Thought the location was perfect and I would, and have, recommended this apartment to my friends.
Rhonda Johnson

June 2007

We stayed 9 nights at  11 Upper Westside at 75th  and found the hotel clean and very comfortable. The staff were friendly and efficient. The rooms are spacious and light and the hotel is situated in a good area with access to many restaurants and diners and close to Central Park. We would not hesitate to stay there again.

June 2007

Dear Martyn,

Thanks for the opportunity to speak up mine and my husband’s enjoyment on spending the my vacation in such amazing conditions as the ones you offered in 
9 Murray Hill at 39th
We found everything in the apartment so clean, so at ease, we did not miss anything a family might dream for a perfect vacation! We met friendly people within the premises, everybody had a helping hand for us, an advise or even a simple sincere smile!
Due to very suitable location of  9 Murray Hill at 39th we could visit easily, walking all major NY landmarks and any means of transportation was at ease as well.
In just a few words, my husband just informed me that as we will come next year to NY, he could not want to seek any other place
What better compliment for a perfect place like yours???
Thanks see you next year Martyn,
Monica Eftimie

May 2007

Hi,
just wanted to say that we had a really enjoyable stay at the 9 Murray Hill at 39th, for 5 nights in April. We had booked a Junior Suite for my husband, myself and son, but on arrival we were upgraded (at no extra charge) to a one bedroom apartment with 2 huge double beds; better still it was a penthouse apartment on the top floor, with a balcony and a stunning view of the Empire State building. Lots of room, stacks of cupboard space, clean and quiet.

The location was excellent, and we used the buses a lot, buying a six journey Metro card which cost just 10 dollars. We can recommend the nearby Italian restaurant, Fagiolini, on the corner of East 39th and Lexington. We also enjoyed a meal at the Madison Bistro, on Madison Avenue between 37th and 38th Streets; we had the set lunch menu for just over $20 and it was good value.
New York lived up to our expectations; our personal favourites were the Frick museum, MOMA (free on Thursday from late afternoon), the Ellis Island museum, the Empire State, the main New York Library building, and a night at the Metropolitan Opera.

Thanks for booking the accommodation for us,
kind regards,
Sue (Bailey)

May 2007

7 Midtown Times Square - Loved it...it is the perfect location for tourists to New York. Everything we wanted was within walking distance. It was the perfect tourist accommodations within the heart of Times Square and the Theatre District. I would highly recommend this place.
  Rhonda Johnson

Feb 2007

Our stay at 11 Upper Westside at 75th was wonderful. The Location is perfect, surrounded by lots of retail, restaurants, attractions and well placed for transportation. Also, even though on a busy street, there is very little night noise. The apartment was clean and pleasantly decorated and the staff friendly and helpful. My only suggestion would be a larger coffee maker in the kitchen.

Your agency, as usual did a fine job of arranging the booking. thanks for your help.
George t Johnson

Feb 2007

The apartment at 2 Midtown South at 31st was very good, in fact it exceeded my expectations. I was surprised to find it within a hotel, but that made it all the more special to have both the facilities of an apartment and the assistance that a hotel provides.
The property was very clean, and had everything you required. The desk was very helpful and friendly, and answered all questions professionally. The location was excellent, and was only a few blocks away from the biggest attractions.
I defiantly will look at using apartments2book again on any future holidays.
Regards
Emma Beevers

December 2006
Dear Martyn

My boyfriend and I thoroughly enjoyed our recent stay at 2 Midtown South at 31st I was expecting an apartment block as per previous experiences (not booked through yourselves) and was pleasantly surprised to find a hotel with all the services that comes with a hotel, e.g. concierge, doorman, reception. They were very accommodating on our arrival to change our room to one away from the lifts. I was extremely pleased to find a pillow menu as I have problems with my neck and upper back so to be able to have the same type of pillow I have at home was a rare treat. The location , opposite Penn Station, was perfect for us. I could not fault the accommodation or the service throughout the booking and our stay. I would definitely consider using your services again in the future.
Thank you
Sue

December 2006

Dear Martyn,
We certainly enjoyed our stay in the 2 Midtown South at 31st  and would book this property again....fantastic location! Also I would like to compliment apartments2book and their excellent service.
Kind Regards
Niamh McCarthy

December 2006

Martyn

The assistance I received from your staff was probably above and beyond their job descriptions. Something went wrong originally and two ladies on your staff, Angie and Matilda, co-operated in getting us confirmation of a booking at the last minute.
Our accommodation at the 2 Midtown South at 31st  was about as we expected. Such service that we required was prompt and courteous.
Only two concerns - the rate was a bit higher than we expected for that property and the one window where there was any view at all had condensation between the panes so the window had to be open to see anything.
Ken

December 2006
Recently returned from New York. 9 Murray Hill at 39th Apartment was spacious, clean, well serviced and ideally situated in Manhattan. Cab fare max $10 for most places in Manhattan even in peak period so for four of us we enjoyed the views as we travelled around.
excellent value compared to hotel with lounge area to veg out and plan/discuss the day. would recommend
Rob, Jen, Robert, Jonathan

December 2006

  We arrived at  9 Murray Hill at 39th on 28th Oct 2006, very exhausted after long delay , thankfully on entering our apartment we soon cheered up. Our accommodation was fantastic the rooms were off excellent size an we had everything we needed for an enjoyable stay. We had the best of both worlds cook breakfast or eat out, as there was a fantastic restaurant on the corner, also I recommend the deli, also conveniently round the corner, which stocks everything from drink to bread !! Just a word off warning as this is the city that never sleeps, be prepared for the sound of traffic constant! But with views of the empire state building and within walking distance to 5th avenue, these apartments are a must.
Karen Mc Lean

December 2006

  We stayed at 4 Midtown East at 49th  New York.
I absolutely loved it there. I will definitely be booking them again. The service, location and the actual apartment was excellent. Supermarkets, Subway system and great shopping are all nearby. It was also great to have laundry self service available and the breakfast basket was great!. The bedding was very comfortable including the sofa Beds, and very clean. Very friendly staff, very prompt.
I'll definitely be going back to NYC next year and Indefinitely be staying there again.
The website is excellent. Very easy to search through. The pricing showed is what you get...
  Kavita Narain

December 2006

We stayed at the 4 Midtown East at 49th  Manhattan on 31st Street for a very special 30th Birthday treat, and it absolutely lived up to all our expectations! We had booked a studio apartment, but when the staff realised that it was a special occasion we were upgraded to a beautiful and very spacious one bedroom apartment, with 2 bathrooms! We were so grateful and could not have been happier with all the services that he hotel provided from the very trendy Niles restaurant and bar to the excellent concierge desk in the main lobby. The location of the hotel is fantastic as it is only 2 blocks from Macy's and within walking distance of all great places in New York such as the Empire state building, Madison Square Gardens, Times Square and Broadway. We would also say a big thank you to Matilda who dealt with our booking, she was always prompt in replying to queries. We would use your services again and are currently planning our trips for next year!

The only thing that would be handy on the website would be an availability calendar, rather than having to fill in the enquiry form. But apart from that it is great and easy to navigate around!
Anna Bostrand-Daly

Dec 2006
Recently returned from New York. Apartment  9 Murray Hill at 39th  was spacious, clean, well serviced and ideally situated in Manhattan. Cab fare max $10 for most places in Manhattan even in peak period so for four of us we enjoyed the views as we travelled around.
excellent value compared to hotel with lounge area to veg out and plan/discuss the day. would recommend
  Rob, Jen, Robert, Jonathan

November 2006

Dear Mr Lawson,

I like it very much to inform you about our stay in the 7 Midtown Times Square during our recent visit to New York. The level of service provided by your Company and your staff was very good and the apartment very well provided. Although a bit more stuff in the kitchen would be a good idea. For instance to bake an egg there is no stuff to turn it around and that sort of things. There are only knifes, forks and spoons. But that is my only remark!!! For the rest the apartment is super and it is situated in a perfect part of New York!!!! In the middle of the theatre centre full of shops and restaurants.
There is only one comment I want to make. My brother and his wife became grandparents for the third time and wish to phone the new parents every day. We can't use our own mobiles because the system is quite different in Holland. So we had to phone with a card! It was very annoying we couldn't phone from the apartment and had to do this on the ground floor. Too busy!!
Thanks to 7 Midtown Times Square we had a super stay in New York!!!
Lenny Schmale
The Hague
Holland

November 2006

We arrived at 9 Murray Hill at 39th on 28th Oct 2006, very exhausted after long delay , thankfully on entering our apartment we soon cheered up. Our accommodation was fantastic the rooms were off excellent size an we had everything we needed for an enjoyable stay. We had the best of both worlds cook breakfast or eat out, as there was a fantastic restaurant on the corner, also I recommend the deli, also conveniently round the corner, which stocks everything from drink to bread !! Just a word off warning as this is the city that never sleeps, be prepared for the sound of traffic constant! But with views of the empire state building and within walking distance to 5th avenue, these apartments are a must.
Karen Mc Lean

August 2006

Hi
Rebecca forwarded this onto me as I stayed in 8 Midtown East at 39th apartment.
Overall everything was great. All staff were very friendly and helpful, the apartment was well cleaned each day, and the facilities were good. If I had to make any comments on improvement it would be that the décor is looking a little tired and there were no sharp knives for cooking.
Many thanks
Ed

June 2006

The 4 Midtown East at 49th  is an excellent location for NYC visitors. The apartment is comfortable, clean, quiet. We will suggested to our friends. Thanks Hector Alejo Beriau

June 2006
Dear Martyn
 
  We have already told all our friends in Sydney to use your company next time they travel anywhere in the World where you have apartments!
  Our stay at 2 Midtown South at 31st Manhattan for 3 nights early this month was wonderful!!! From the first impression as we booked in, the staff (at all levels) were so positive and so helpful nothing at all was a problem! The apartments were superior in size, the bathrooms were fantastic-spotless and clean and every single request from Housekeeping (even for more ice-cube trays) were actioned within minutes.  It was so refreshing to stay somewhere where the staff obviously are passionate about their jobs!  The location was great-walk to everywhere-Macys one block and everything else so close by! Great Deli next door that has EVERYTHING in it!!! Very safe also!
  We are going back next year to New York with friends and will definitely be using apartments2book and staying in their New York apartments!
Cheers
Pip & Andy,
Sydney, Australia

May 2006

Hi Martyn
  My husband and I recently spent 6 nights at 8 Midtown East at 39th studio apartment. We arrived late at night after a long flight from Australia and were warmly welcomed by the Reception staff and were very impressed at the size of our room!! Great location also!!! Its just perfect and quiet but still only a few streets away from Empire State and all the action of Mid-town! Great Italian restaurant connected to hotel and also great Japanese only a few doors away!! Would not recommend the Frontier Diner though nearby-the only American DINER I've ever eaten in which wasn't up to scratch.
Would recommend these Apartments and we will be staying there again next year when we are back in New York-also easy access to Internet in Reception which always seemed available (we used it every day!)
Also lots of interesting boutiques nearby on 2nd Avenue-New York is still the Shoppers Paradise!!!
Cheers
Pip

Hi,
2 Midtown South at 31st in Manhattan is a superb place to stay. Fantastic apartment in a great location close to everything Highly recommend it
Cheers Ken

June 2006

Hi Martyn,
Our vacation in NYC was fabulous and went off without a hitch.  Your staff was always very helpful and got back to me very quickly with any questions I had.  We were expected at our accommodation, with the rate we had confirmed through your company. 15 Central Park at Broadway This property is a luxury hotel in a fantastic location...we were spoilt the entire time by the attentive staff.  It was a once in a lifetime getaway for us to stay in such luxury accommodations!  The room was spacious, with fridge and a lounger and tons of closet space.  We had an
amazing view of midtown and the east side and central park, just as we had asked.  We also had the 10th floor, which we had also asked for (we'd asked for a high floor). Overall I would definitely book with your company again.  I was expecting something to go wrong with the reservation or the accommodation (why would a Canadian book through a UK company to go to NYC?!) but it was all  totally great.
Thanks a lot!
Carin

June 2006

I found your apartment  30 Midtown Central Park Residence was in an excellent location and ideally situated for both the relaxation of Central Park and the hustle and bustle of Times Square etc. Every was well kept and the rooms were cleaned on a daily basis. The only downside we found was that the only toilet in the apartment had to be accessed through the only bedroom. This was not convenient for the person sleeping in the living room as they had to access the toilet through the bedroom. We still very much enjoyed our stay and would recommend it to others.
Thanks.
Roy Halliday

April 2006

Dear Martyn We recently spent 8 nights at 8 Midtown East at 39th Our one-bedroom apartment was large enough for ourselves and two teenage children and it was a bonus to have a fully equipped kitchen. The staff were friendly and helpful and on arrival explained directions to grocery stores so we could stock up on breakfast items.  The location of the apartments couldn't have been better. This was our first time to New York and we found it really easy to find our way around. A 5 minute walk to subway and walking distance to Times Square, Empire State building etc.  We had an amazing holiday there and if we ever go to New York again I wouldn't hesitate to contact apartments2book for our accommodation needs. Many thanks Mary Wilkinson Brisbane, QLD Australia

April 2006

Dear Mr. Lawson
The accommodation at the 11 Upper Westside at 75th was excellent. The staff at the hotel were very helpful with all our enquiries. The only down side was that when we arrived at 1:00 we were told that we couldn't check in until 2:00 which we hadn't been told by you. Also when we arrived back at 2:00 the room wasn't ready and we had to wait another hour.  Despite the initial set back we had an excellent holiday and thank you for the booking.  Mrs. L Storey
  P.S. Please tell future travellers about the wonderful supermarket opposite the hotel! It would be possible to cater for yourself in the apartment, shopping at the supermarket. Though it would be a shame to miss eating out in New York!

March 2006
I was extremely happy with my room in 30 Midtown Central Park Residence NY in all respects.  The facility was handsome and particularly well located. The room was large and clean, and the staff friendly and helpful. It actually exceeded my expectations, and I look forward to staying with you again. 
Thank you,
Martin Kriger, Memphis, TN

February 2006
Dear Martyn,
We had a fantastic stay at 4 Midtown East at 49th  The location is superb, the staff were very helpful and always cheerful.  The size of the apartment was amazing.  It was great to have so much space staying with our three children on their first trip to New York.  The children loved that there were three televisions!  The kitchen was also a big bonus, including the breakfast items re-stocked each day.   We found your staff very accommodating.  Our flight details changed a couple of times, and your staff were very quick to re-book our required dates.  We will definitely stay again the next time we visit New York.   We are hoping to visit Toronto this year, and have already enquired from your company about apartments there.   We would not hesitate to use your company again.  kind regards,
Donna Essery

February 2006
7 Midtown Times Square The reception staff were very helpful and pleasant. The apartment was well serviced daily. The apartment No 3  I think, was very small the double bed was against the wall which was difficult, however the apartment next door still a studio was much larger and renovated....I guess that is the luck of the draw.  Your service was excellent with very prompt replies and would use you again. I have just given my brother your details  for London in April.  Yours sincerely
Patricia Newman.

January 2006
Stayed 8 nights at 9 Murray Hill at 39th. Location was perfect. Easy to get to Time Square. Not too far from Chelsea/Village either. Delis in the corner. Friendly and helpful staff. Room with 2 queen beds was large and perfectly cleaned everyday. The room  was also pretty quiet. Will definitely stay there again in the future.
Michel

January 2006

January 2006
There had been some confusion about the booking - when we arrived at the accommodation they had the room reserved for four nights instead of the five we required.  They had availability so we could stay for five nights.  could not fault the location of the property 2 Midtown South at 31st  - perfect for the tourist.  The room was clean and the bedroom was spacious.  The bathroom was tiny but clean. The concierge services were helpful.

January 2006
Rate changes and additions need regular updating. When  we booked there was no occupancy tax and unit tax mentioned, until we  confirmed the booking.
Our stay in a one bedroom apartment at 8 Midtown East at 39th in New York was fantastic! We stayed for 11 nights over Christmas 2005 and New Year. We are four students travelling on a tight budget, but  found the apartment to be more economical than anywhere else. The  apartment exceeded every expectation. We enjoyed having so much space with  a separate living area from the bedroom, two toilets and two TVs. Also  there was a laundry facility in the basement which was very handy. It was great having a kitchen - our only suggestion is that the kitchen could be
better equipped with utensils such as a spatula, peeler, baking tray, etc.
But the basics were all there. The house keeping staff were fantastic. The  location was perfect - right near Grand Central Station. We always felt  safe. We would definitely use this booking service again also.  Apartments2book.com had the best rates for this property, and we had  round-the clock service during the booking process.
Thank you for everything,
Girls from Australia.

January 2006
My wife and I stayed in the 8 Midtown East at 39th apartment in December 2005. Great location, only 5 minutes walk to Grand Central Station, right in midtown Manhattan giving you easy travel uptown  or downtown. The staff were extremely helpful, the apartment big enough to  give you a lot of living space. Good to have a kitchen for those days when  you didn't want to brave the freezing temperatures too early to go for  breakfast! Great hotel service with the freedom of an apartment.  Thoroughly recommended.
Tony Boxall

January 2006

Hi Martyn
The 30 Midtown Central Park Residence was excellent.  The situation is ideal being within reasonable walking distance from shops and theatres and very accessible to the subway system.  The accommodation is generous and the apartment well maintained.  Front of house staff were mostly helpful but could be a bit offhand when under pressure.  I would definitely stay again.
This is in sharp contrast to the accommodation at Queensgate, which was expensive and lousy, poor value and to be avoided at all costs.  You were going to inspect these premises yourself to review my complaints.  What did you find?
Regards
Roy Randall