Apartments2book Florence Reviews


Hello Martyn

Thanks for your email,

Overall :

We have used Apartments2book for bookings in London, New York, Rome, Florence and Venice now. On every occasion it was an absolute pleasure dealing with you Martyn. From quick responses to queries to suggesting the best apartment to meet our requirements I couldn't have asked for better service. Thank-you. I would not hesitate in booking with you again!

Specifically on this trip:


Really good location – close to Campo Di Fiori with plenty of restaurants. We were able to walk to most places or if not a 10 Euro taxi pretty much covered it which for 4 people wasn't bad at all. 19 Campo di Fiori Apartment Residence

The apartment owner was really helpful showing us round when we arrived. Plenty of space for us to relax at the end of a busy day sightseeing!


Again really good location – just a short walk from the Ponte Vecchio. Plenty of character in this apartment including a secret door to the upstairs 2nd bedroom much to the delight of my sons! 15 Palazzo Oltrarno Apartments

The owners provided a welcome note and a gift of fruit, wine and chocolates which didn't last long and was a nice touch.


Fabulous location – we had 2 balconies overlooking a quiet canal and were able to watch the gondolas go by which was rather special when we saw a marriage proposal! I think she said yes!

Apartment was very spacious and had a great kitchen area. We were also provided with small sachets of beauty products that were made locally which were lovely! We had a fabulous time in Italy and all went smoothly, so thank-you for all your help.

November 2012

Dear staff and the owners of 5 Florence Apart-Hotel,
My friends and my family would like to express our warm thank you for the great service that you offer at your hotel. Not only all our expectations were met regarding the rooms, the breakfast and the cleaning; the staff at the reception were extremely helpful with all our requests and questions, and it simply was a pleasure speaking with you every morning and evening. The hotel location is perfect, the rooms are nice and cozy, and the breakfast is fresh, diverse and tasty! Please, keep it up!
If I ever visit Florence again, I would love to stay at your hotel, and would definitely recommend it to my traveling friends.


December 2011

Dear Maria and Mr. Lawson,

I just wanted to let you know how very much I enjoyed 13 Luxury Duomo Residence (Mr. Lawson, there was even enough hanging space.) The location is ideal, of course; and Nora and Marco couldn't have been more helpful. Thank you for finding this wonderful spot for me.
In London, I stayed at the Ascott, which was also perfect. I gather you all can handle bookings for them also. I think it is my new London home, especially if you bring Victor out of retirement to liven up the place!
Until next time, all the best,

Iris Buhl

Good morning,

We enjoyed our stay in Florence very much 18 Furnished Apartments . The apartment was in a great location in the old part of the city near Sante Croce church. We were delighted to find the modern, updated and quiet apartment with all the amenities of home. It was a nicely furnished apartment with ample space for 4 people. We liked the modern kitchen with the red cabinets and the neat retractable skylight. In a busy part of town for tourists and students, the apartment was quiet with bedroom windows overlooking a small courtyard. We would recommend the apartment to our friends and family travelling to Florence. The local representative, Adrianna was extremely helpful, personable, attentive, and friendly. She helped us in the retrieval of lost luggage, finding a grocery store, met us later that originally anticipated due to a missed train, making great restaurant tips, and more. We found your company easy to work with and liked the fact you posted pictures of the apartments online.
We mentioned to Adrianna that the owner of the apartment might consider installing ceiling fans as it would help with air circulation in the place without having to run the air conditioning. Thank you again,


Our stay at 5 Florence Apart-Hotel was very enjoyable. The accommodation were nice and clean. The Staff was very friendly and helpful.
Nice location with many restaurants and shops. Would definitely stay there again and would recommend to friends.

First of all I would like to tell that Florence is the most lovely and majestic place on earth. I was there for several times but it was first time I spent my holidays there in apartment and not in hotel room. Tell the truth this is different and you have feeling that you are not a guest or tourist, but inhabitant of the city.
The 9 Santa Croce Apartments is really comfortable and lovely place to stay. Staff is warm, helpful and benevolent. Location is nice and gives you opportunity to walk as distance to main squares of city is about 15 minutes away. This I like most because streets of Florence mainly unknown streets are worth to see. The apartment was clean, bright and warm. I thought it would be small as it was studio, but it was really of moderate size. Kitchenette was equipped of any kind of sufficient item. The only thing I would have change - the size of shower box J. Thank you for having wonderful time in Florence

This was my first time in Florence and I was pleasantly surprised by this apartment. 9 Santa Croce Apartments It's not a hotel type of place, it's an actual apartment complex. When we first arrived I was unaware that we had to buzz the front door in order to get service. That scared me a little bit. You might want to instruct your customers of that in the future. But, once I figured it out, it was awesome. The girl in the office spoke perfect English and was most helpful with sight seeing places and directions and helped arrange tours.
We had requested a studio apartment but was pleasantly surprised when we checked into a 2 bedroom. The unit was right on the corner so we had a perfect view of the river from the bedroom window and a street with a large column from the kitchen. It was a very good location for walking to all the major sights in Florence and it was easy to get back to and not get lost because it was right on the river.
Thanks for all your help in getting my rooms arranged in both Rome and Florence. I will most definitely use your service again and will recommend you to all my travelling friends!


Good Morning

We spent a week in Florence in April of 08 at the 9 Santa Croce Apartments on the Arno River. Our accommodation were perfect for my sister and I. The staff of the apartment building were most helpful on many levels. The apartment was clean and very secure. As it is on the corner of a busy intersection, we did have some traffic noise (mostly sirens) on one particular night, but nothing too disturbing.
We would like to suggest that a bus schedule be placed in the apartment along with the other information left for us. As we were located on several major bus routes, that would have been most helpful. One never really KNOWS what you are getting when booking online, but I would not hesitate to use your services again in Florence or any other city that you have listed. The process was easy, the studio apartment fit our needs perfectly, and the staff at the residence was most helpful. Thank you for making our Florence trip so memorable.

Kathleen Bidwells

13 Luxury Duomo Residence was an excellence choice. The location is superb, staff was very courteous, and the apartment was very nice. It was extremely spacious and the terraces overlooking the city were spectacular. There were some very small red spiders on the terracotta of the balcony that made it difficult to sit outside (might want to look into that) and the toilet seat in one of the bathrooms was broken making it "dangerous" to use. Otherwise very nice apartment and I would definitely stay there again on a future trip.

Best Regards
Christian E. Hardy, M.D.

Dear Martyn,

We absolutely loved our stay at 5 Florence Apart-Hotel The property was even better than we imagined and the staff were faultless. They were so friendly and helpful. My daughter wrote a thank you letter for their visitors book.
The service provided by your company has also been excellent. All queries were answered immediately and we checked in to the apartments with ease.
The pictures on your internet site, do not do the property justice. Maybe you could show some photos of the lovely private courtyard. Thank you for providing us with a wonderful place to stay in Florence.


Dear Mr Lawson,

I am more than pleased to give some feedback about 16 Florence Apartment Suites, Florence.
We very much enjoyed our stay in Florence, the apartment being very central for our needs.
Ms Karima was extremely helpful in staying and waiting for our arrival. She was also very helpful with answers to our questions ! We found the accommodation to be clean and comfortable, the Beds being especially good ! We found the Kitchen area a little short of preparation space, but we could have moved a Table nearer ! The facilities were very good, such as the TV and Laundry and the Lift. On a point of comment, the shower head in the main Bathroom is in need of attention but did not stop us using it ! Also, we arrived with TWO people not present, so there were only FOUR of us.
We four felt that if the other two had been with us, it would have been uncomfortable for them as their room had no real storage for clothes, such as a Wardrobe.
Other than that, we very much enjoyed our stay and I , personally, found the the whole booking process through your Company to be very easy and a pleasurable experience. Thank you for giving us a good experience whilst in Florence !

Chris Burstow.

Dear Mr. M Lawson / Ms. H Beneats,
Good day, I am now back in Malaysia and would like to take this opportunity to express my sincere appreciation for all the efforts made by ‘’
to ensure that all my accommodation requirements were satisfied. Accordingly the accommodation arrangements in 5 Florence Apart-Hotel& UK were of an exceptionally high quality, with excellent customer service and the locations of each respective apartment was very strategic. All in all, I look forward to a continued business relationship with your esteemed company.
Furthermore, I am much obliged for the discounted accommodation rates.
Thus, please be informed that I have recommended your company to my relative Naomi Haque and would be grateful if you can extend the same level of courtesy and efficiency with her bookings in the future. More so, I shall have no qualms to recommend you to other members of my family, friends and business associates

Kind regards

We had an excellent stay at the 7 Firenze Apartments in Florence. It is right in the heart of the city, with a beautiful view of the square and Duomo. All of the museums and churches are a short walk from this location. The apartment was very clean and well maintained, and the staff friendly and helpful. There was some music and noise in the square until about 2 in the morning, but we were able to close the window shutters to block it if we wanted. Also, if you plan to wash clothing, I would recommend finding a Laundromat in the city rather than the hotel's service, it can be very expensive , as we found out. I recommend this apartment to anyone who wants to be in centre of all the attractions, and I will definitely stay here again. Thank you again

Steven Lankarge

Hello there!

Yes, my husband and I very much enjoyed our stay in 3 Spirito Apartments It was just when the weather began to really heat up and we REALLY appreciated the air conditioning! It was a very nice apartment - but I would make a couple of suggestions: the quilt/throw on the bed could look a bit cleaner or newer and we could have used some washing up liquid and a washing up brush. We were only there for 3 nights so it wasn't worth us buying that kind of thing. Oh, and maybe a larger coffee maker - it only did one tiny espresso at a time!
The staff were very pleasant and helpful - we would recommend it to our friends!

Jessica & Richard Moore

Thank you for your email. I have only positive things to say about the apartment. It was large, clean,3 Spirito Apartments reasonably priced and the position was just amazing. The staff were very friendly and the service of answering my emails and all queries was always very quick. I recommend this apartment to anyone considering a trip to Florence. Well done to you and your staff!!!!


I thoroughly enjoyed my stay at the apartment, although it was more like a hotel with the maid service. Staff were friendly and very helpful. It might be an idea to have some more information on local restaurants/bars/activities available but that is not a criticism at all. I would recommend the 5 Florence Apart-Hotel and apartments2book and hope to use you again soon.

Catriona Kerr


3 Spirito Apartments is on balance a very good place and a reasonable price. The staff was very helpful, the location on the Oltroarno interesting and convenient but not too hectic as some in the Centro are. There is a wonderful view of the back of S, Spirito. I would have preferred a double (queen) bed, but it was fine, My only real complaints are with the mosquitoes who came wandering in during the unusually warm days and stayed all night. Perhaps providing some device that takes care of them would assure a better nights sleep; Aside from that I will highly recommend the place to anyone in the future.

A presto Larry

Dear Angie

Sorry about the huge delay in replying. 9 Santa Croce Apartments was absolutely excellent with Mr Paul a very attentive and helpful manager. It is very well situated being within walking distance of most of the places we wished to visit. The apartment was beautifully appointed, clean and well serviced. We would unreservedly recommend it to anyone wanting a holiday in Florence.

Valerie Rhodes

We were very happy, at 13 Luxury Duomo Residence in Florence is located at the heart of the city and the accommodation and the service were great. the apartments was very comfortable, we recommend to anyone visiting Florence. We definitely go back again.

The Gomez-Garcia Family/ Los Angeles California.


18 Florence Furnished Apartments The apartment was quite comfortable, GREAT location, very congenial landlord. We would certainly recommend it to friends who could negotiate the stairs--not so many (maybe 25), but the steepness of them was a challenge. Two concerns:
1.Although there was a small TV/VCR, the landlord explained that it was not connected to any cable or satellite and was only for viewing videos. Since my husband and I speak Italian, we were disappointed.
2.There was no soap or toilet paper in the bathroom. One roll of TP and at least a small hotel-sized soap should have been supplied. Regarding your services: very helpful and convenient We will recommend your service to others.

Mario Pietralunga

Mr Lawson,

I loved the apartment.18 Florence Furnished Apartments It was clean and comfortable and I enjoyed my home away from home. Also in a great location - close enough to all the sites, shopping, and transportation, yet tucked away on a quiet alley and removed from the noise of the city.
I mentioned to the property manager upon checkout regarding the faulty light switch - it is stuck and does not toggle anymore. Just bringing it up to make sure it gets addressed. Also worth mentioning is the big pot I found in the hutch by the door (still there).  It had been horribly misused, before i got there, and is beyond all cleaning and repair. You may wish to replace it. Thank you for the apartment I will be in contact soon about reserving for next year!

Matthew California

We had a wonderful stay in Florence, 5 Florence Apart-Hotel the duplex apartment was First Class having been converted very tastefully. We were right in the centre of the city, just minutes from the market and with all the hassle bustle in the street outside. Once inside the complex it was a wonderful peaceful atmosphere, with a lovely courtyard to relax in, and parking space.
I would not hesitate to use aparments2 book again.


I very much enjoyed the apartment.18 Florence Furnished Apartments The only trick was making the initial connection to get the key. Since I did not fly into Florence; I did not have a European cell phone; Infernio was not listed on a map; and the actual door was a bit of luck to find. My suggestion would be to provide a detailed map (PDF) with contact numbers. I plan to use your services in the near future.

Thank you,
Ken Steven

9 Santa Croce Apartments is nice little building located on a charming place nearby the Arno river; we lodged in a lovely apartment which overlooks a typical tower of Toscane on one side, and the Arno river on the other side.
This apartment is located at the first floor with lift, decorated, clean with all modern conveniences; any park places for cars are available if necessary in a closed private space.
9 Santa Croce Apartments is well situated, about ten minutes on foot to the very centre of the historical city and not very far from well supplied "supermarket". We are grateful to the caretaker for his welcome, the information's we got from him about Florence and its surroundings all along our stay. In short, we have spent lovely holidays, we will never forget.

Best regards

Mr. Lawson

I am responding to your request for feedback on our rental at the 18 Florence Furnished Apartments at Via Della Pergola in Florence.
In general, we were quite satisfied with the apartment and the service provided. The apartment manager Adriana was very helpful and friendly, and the apartment was essentially as advertised. All in all, I would stay there again and use your service again.
One small qualm. Some parts of the building and other apartments in the building were undergoing renovation. While the workers were quite courteous, there was a bit more noise -- banging and power tools -- than one would consider normal. I felt that we should have been told this beforehand, and some accommodation should have been made in cost of the rental.
Again, that's a small qualm and wouldn't prevent me from renting the same apartment again and using your service. But I thought I should mention it.

Thank you
James Giuliano

Dear Martyn,

The apartment 13 Luxury Duomo Residence in Florence was well positioned from a tourist's point of view. We found the immediate access to cafes and restaurants, sightseeing and shopping to be extremely beneficial. We also found the on-site manager to be most courteous and helpful. Thank you for an enjoyable stay at your apartment. For constructive criticisms: (1) required building repair work in the one bedroom. (2)The Master bedroom with en suite bathroom had the two single beds, so that my husband and I had to use the second bedroom that had a double bed and the bathroom in the hall. I think you should swap this around. We would have no problem using your service again, either in Florence or elsewhere. Sorry for this late reply.

Wendy O'Keefe Queensland, Australia



18 Florence Furnished Apartments Pinti 2: Truly a great apartment--Tastefully set up, comfortable with all the necessities and very clean--only problem where the number of stairs necessary to climb. I wish I had used your firm for the apartment we rented in Venice which was of a lower standard.


We stayed in 5 Florence Apart-Hotel in Florence from October 8th to 13th, 2005. Our suite was very spacious and clean. One of the best things, we think, is the staff. They are absolutely fabulous. Every morning we got new maps showing us the best route for the places we wanted to walk that particular day. They were always so friendly. 5 Florence Apart-Hotel is in such a central location that we walked everywhere we went, except for the hop on hop off bus. There is a great restaurant right next door. It's so close to all the tourist places we wanted to see and to great shopping in the little shops and the open markets. If we ever come back to Florence, we would stay here again. Thanks for great memories.

Lorne and Sharon French

I found no problems navigating around the website. Your replies were prompt & when I needed copies of booking confirmation they  were quickly sent. Thank you.
As others have commented, clearer directions from the station to the various locations would be helpful.
We stayed in property 5 Florence Apart-Hotel for 5 nights. We thoroughly enjoyed our stay & were pleasantly surprised by the quiet location, the facilities (microwave, large fridge, & cooker), & the friendly & helpful staff. Excellent value compared to hotels. Some tips for future users: There's a small cafe just 4 or 5 doors up to the left as  you walk onto Via Faenza that we found to be useful for a breakfast coffee & croissant (or whatever) & cheaper than anywhere further into town.  Friendly welcome, clean, & also stocks the basics - bread, milk, preserves, beer, wine. We didn't try the larger one further up. If you are  arriving at S.M.Novella station, it's less than 400m to the apartment. We found that turning left up Via Valfonda from the station & then taking the  first right t to join Via Faenza (where you turn right again), was a much quieter & easier route than taking the Via Nazionale, past Via Fiume, & turning left up Via Faenza. There's a good traditio! nal trattoria virtually next door (rt as you walk onto the street) with  good food, friendly staff. Can also recommend Le Fonticine about 100m left on Via Nazionale. Will definitely stay here again if we return.

Terry & Eileen

Dear Martyn,

We loved both the Rome 4 The Palatine Hill and the Florence 5 Florence Apart-Hotel accommodation. The staff at both places were quite helpful and did everything they could to make our stay more enjoyable. We even moved furniture from 1 room to another so we could all have dinner together in Florence. The Florence staff even special ordered croissants every morning for us. We thought the breakfast in Rome was a bit high; Florence was quite reasonable. Our only suggestion would be to provide a detailed map or directions with the exact location of the hotel. We had booked a night in Venice through another company and they even had restaurant suggestions along with very detailed directions. We would certainly recommend your website to anyone and we were very pleased with the caliber of the apartments. Thank you so much for all the trouble you took to make sure we would be in the same hotels as my brother. I really appreciated you thoroughness. Thank you again.

Pat & Jim Briody

It is with great pleasure to say thank you for such a lovely stay at the 5 Florence Apart-Hotel The owners were very friendly and made us feel so at home. The apartment was lovely and for the price it was even better. The location is within walking distance to everything and we felt so secure. The apartment is also very quite. Which for me is a big thing as I am a very light sleeper. My only wish though was that we could have stayed longer. I would highly recommend this apartment to all. I want to Thank you again for making our visit to your lovely city so memorable.

Kellie Veenstra Abbotsford B.C. Canada

The 3 Spirito Apartments. in Florence was an absolute delight. The owner and the reception staff were so helpful and friendly - as indeed were all the staff. The apartment was lovely with a small but adequate balcony and the view over gardens towards Santo Spirito was wonderful. We thoroughly enjoyed our stay in Florence. We found the city quite magical, but it was so nice to be able to get south of the river and away from the city centre bustle in the evening. The Oltrarno was a perfect place for us to stay - surrounded by locals and with lots of interesting workshops, markets, restaurants, bars, etc. I would have no hesitation in recommending your company or 3 Spirito Apartments. We had a truly wonderful time.

thank you

Dear Mr. Lawson,

Sorry for answering late - it had been a rather busy time within the last days. All I have to say is that I felt very content with my booking at your agency - everything went fast and worked out without problems. The apartment 18 Florence Furnished Apartments was great as described and located superbly in the very centre of town.
So thank you for everything - I can only recommend your   service.

Yours sincerely
Christoph Bezemek

My stay at 18 Florence Furnished Apartments 2 was excellent. The location was extremely convenient, within walking distance to everything worth seeing in Old Florence. The markets were close by, so I frequently cooked out of the kitchen in the apartment and saved allot of money - while enjoying foods that the locals eat. I also saved time and money by using the washing machine attached to the apartment. The Apartment is very quiet, air-conditioned, and couldn't have been more pleasant. The bathroom was clean and spacious. I very highly recommend staying . It was wonderful for me.

We loved our stay at 5 Florence Apart-Hotel Firenze. The flat itself was beautiful, spacious, and well-appointed. It is centrally located and yet very quiet because it it set around an inner courtyard. The family that owns and manages it were absolutely delightful and hospitable. They have done an outstanding job renovating this residence, which was originally a printing press (ask to see the renovation photos). We would highly recommend this accommodation and the price was quite reasonable compared to that of a hotel. A real find.

Many thanks
Lynn Sanborne


5 Florence Apart-Hotel was quite decent and the level of service and courtesy were quite correct. I cannot think of any obvious suggestions to improve it.
It would be nice to have something similar in places like Rome or Venice, where we were less lucky with respect to price/quality ratio - this is not the fault of your company.

Best regards

Dear Mr Lawson,

Thanks for asking. The accommodation was fine 3 Spirito Apartments. but we heavily missed a coffee maker or at least a coffee pot with a filter to make some coffee. All we found was a little espresso maker that was so tiny that we could not even make one normal sized cup of coffee.
The lady at the reception was very kind and helpful.
So everything was fine (besides the coffee maker) and I certainly will enlist your services again when I need an accommodation abroad.

Best regards
Sigrid Clivot Champagne Laurent-Perrier

Hi Sir,

13 Luxury Duomo Residence the place and the apartment were perfects. I'd like to suggest to put in the apartments a telephone which you can receive messages; like those in hotels.

Sincerely yours
Maria Ester Massara Cafe.

Dear Mr Lawson

I would like to acknowledge the assistance I received from Claudia. She was very courteous and helpful. Reserving the apartment was "painless". We were pleasantly surprised when we arrived at the 3 Spirito Apartments. The unit had an incredible view of the Santo Spirito Church and was just as it was advertised on your website. the staff were very courteous and accommodating. It was a delight to reside in a neighbourhood and sample the lifestyle of a "Florentine". The location was superb the neighbourhood allowed us to interface with the locals away from popular tourist area's. I would not hesitate to recommend your service to anyone and I will definitely seek your assistance  when travelling again.
Thank you very much and have a blessed holiday season.

Kimberly Mobley

Dear Mr. Lawson

Thank you very much for your message enquiring about our stay at 9 Santa Croce Apartments in Florence recently. The apartment was beautiful and spacious and well-equipped. The icing was the terrace on the roof which had a sublime view. Your staff at the Residence were very courteous and helpful. We will stay only at this Residence on our future visits.

Best Regards

Hi Martyn,

Well we enjoyed Florence very much staying at the 3 Spirito Apartments. The apartment was in a nice cool quiet street, and there was a lovely view of the church. Location was great. not  too far from the city centre, and really close to our favorite nightclub!  The apartment itself was a good size, just what we wanted really.
Staff were friendly and helpful. The only thing that would be of help, would be some washing-up liquid for the kitchen. We were only there for a few days and didn't feel like buying a whole bottle to do our few dishes.. we ended up using the shower gel provided... but I think it would help keep the place tidier. That's all I can think of for now.

Sarah Mill

Dear Mr. Lawson,

I just want to let you know that my stay at the 3 Spirito Apartments Apartment in Florence, Italy was completely satisfactory. It was arranged by your reservation agent called Claudia De Filippo. She arranged the apartment within two days, which I was very amazed with your speedy internet booking. I loved the nice terrace/balcony over looking the S. Spirito Church and garden as per picture on your web site. There was a small minor misunderstanding of a booking fee that was deducted by the Resident and with one phone call to Claudia, she straightened it out right away for me within one day. ;
The owner Mr. Luca Antonucci and Ms. Christina Focardi, the manager were very helpful and hospitable. Even the maid was courteous and helpful, which all made my stay very enjoyable.
Thank you and I will sure use your services again in the future.

Yours truly
L V C Toronto

Hi Martyn,

Well we enjoyed Florence very much staying at the 3 Spirito Apartments. The apartment was in a nice cool quiet street, and there was a lovely view of the church. Location was great. not too far from the city centre, and really close to our favorite nightclub! The apartment itself was a good size, just what we wanted really.
Staff were friendly and helpful. The only thing that would be of help, would be some washing-up liquid for the kitchen. We were only there for a few days and didn't feel like buying a whole bottle to do our few dishes.. we ended up using the shower gel provided... but I think it would help keep the place tidier. That's all I can think of for now.

Sarah Mills


I recently staying in the penthouse apartment at 13 Luxury Duomo Residence and was most impressed. The bedrooms and washrooms were larger and better equip then I anticipated and the terrace views of the Duomo just don't get any better.
he concierge "Alberto" was very helpful and I had the fullest confidence that when he said he would make an arrangement for us it would get done.
My only complaints were the cleaning staff only visited our apartment 1 out of the 3 days we stayed and the elevator was broken on our last day so we had to carry our luggage down 7 flights of stairs upon departure.
I would definitely stay at Palazzo Gamba again and will highly recommend it to friends. It is one of the most beautiful apartments in Florence and a great value as well.
Thanks you for helping with arrangements.

Best Regards
Scott Lennard

5 Florence Apart-Hotel is an excellent place to stay. The rooms are on two levels and our unit had a vaulted ceiling that made you feel like you were staying at a grand Palazzo. The staff was great, very pleasant and very helpful. There was a good feeling of security and safety for yourself and your family. The location is walk able to all interesting places not to mention easy access for places to eat, buy groceries at the Mercado (which is only 3 blocks away) and shopping. The 'small bar' around the corner is the best place in town for a cafe latte Porto via! I really I liked this place It was a pleasant surprise to find this over the internet and have it work out so well. I would stay there again any time.


I'm sorry we didn't give you feedback sooner. We had a wonderful holiday in 12 Santo Spirito Apartments. The apartment looked exactly like it had in the photo on your website and we thought that the price was very good value. The room was always clean and well equipped and we loved having use of the shared garden. The proprietor was polite and friendly as well as being very helpful and we will definitely stay there again if we return to Florence.

Thank you
Paul Gilbert and Rachel Taylor

Mr. Martyn Lawson,

A. The 12 Santo Spirito Apartments. (Florence): The property, atmosphere and management are A PLUS!.

B. It was BLESSING to make business with your company and professional staff.

Best Regards
A. Canales

We had a lovely time The apartment 5 Florence Apart-Hotel Florence is in a perfect location, we could walk anywhere and everywhere. If you have a car it is locked behind doors at night. The apartment is actually big and very comfortable with everything you need (except maybe a microwave but not that important). The owner was extremely nice and helpful. Perfect place we really enjoyed it! In fact we are thinking of going back this summer!

Tamara D. D. Taylor

Hi Martyn,

Nice to hear from you. We just got back from our Month long trip to Italy and planned on writing to you.
We were very pleased with both accommodation that you arranged for us. The Florence place 3 Spirito Apartments was absolutely stupendous. We could not have asked for more. The apartment was clean, the kitchen was adequate and the unit was serviced daily and, the location just perfect. The view from the balcony was unbelievable with the outlook to San Spirito church and gardens being just super. Lots of swallows and the church bells ringing (not to much) made the place a joy to live in. The staff at the apartment were very helpful and willing. We have nothing  but good words for the experience. The location was just what we needed with everything within a ten to fifteen minute walk. We had a wee hiccup when leaving but, it was our fault and we managed to catch our train to Rome on time. I recommend this spot.
All in all, a very good experience dealing with you and apartments2book I will spread the good word.
What do you have for Dublin Ireland? Thanks again Martyn.

Best regards
Peter Kelly

To Martyn  Lawson,

I am very grateful to you for all your help and the simple, prompt and dependable service you have offered.12 Santo Spirito Apartments Florence was marvellous, with excellent services and a warm and caring welcome. Being based in the old part of Florence it was just perfect, The local shops and market were fascinating and very helpful. You made our holiday very special and absent of problems and difficulties. Please thank your staff very much.
We will most certainly use your service again.

Yours Sincerely
Tony Staunton

Dear Mr Lawson,

I wanted to drop you a line to say that we really enjoyed our stay at the 8 Luxury Hotel Apartments in Florence. I have recommended you service to several friends and would like to take this opportunity to thank you for all your efforts on our behalf. I look forward to doing business with you again in the not too distant future.

Best Regards
Mohamed Abou Khadra