Apartments2book Boston Reviews



Hi Martyn,

The studio on West Newton 10 Back Bay Apartment Collection was in a perfect location! 5 minutes walk to the Prudential Centre which was fantastic! The studio itself was great however there were a few minor issues so minor I didn't raise them with the letting company. The heat was centrally controlled which meant we couldn't turn it down. It was unbearably hot even after closing the vents. Some nights it was -7c outside and we were sleeping with the bedroom window open. Not ideal as it had a fire escape right outside it. Also the toilet was broken it kept running water constantly until we lifted the back off and fixed it. It would happen every time it was flushed. Again nothing major and I would have no hesitation but to book this place again!



Hi Martyn

We loved the Boston Apartment. The location was excellent. Just around the corner from the Marriott, was so handy for food and taxis! The apartment was clean and modern. Would totally recommend the apartment for cost, location and atmosphere! Would also recommend Naru Japanese Restaurant across the road from the Marriott.

Thank you for a great experience in Boston.



April 2014

Dear Martyn,

We had a great stay at the apartment in Boston. 10 Back Bay Apartment Collection Everything worked out fine. The apartment is flawless. It is very well located. The only thing that was a little bothering,(but not really a big issue), is that the building has a very small elevator, and there is only one washer and dryer for the whole building, that was most of the times in use when we wanted to use it ourselves. I would certainly recommend the apartment and go back to the same place. The customer service was also fine.

Best regards

January 2014

Hi Martyn

I'm back from the USA and just wanted to thank you for your help with the apartment in Boston 3 Central Boston Apartments. I cannot fault it in anyway. Everything was perfect. The location was superb and the apartment was simply the best. Boston is a great city and this apartment was located perfectly to allow us to explore the city. Thank you again for this superb find in Boston and I will be contacting you again next year if I travel to the USA

Many thanks again


November 2013

Hi Martyn

Just to let you know, I am currently in Boston in the apartment booked below and it is absolutely amazing! 3 Central Boston Apartments. I will be recommending this place to everyone who will listen when I get home. It really is fantastic.

Many thanks again

August 2013

Hi there Martyn,

Just a thank you for the great apartment 10 Back Bay Apartment Collection that my son Lawson was in in Boston he loved the location and the place.
I am going to Venice in November and although I know you don't have apartments there, do you have any one you can suggest to me to us. Thanks again for the Boston place love your service.

Bernadette May

May 2013

HI Martyn
I was very happy with the service from your company and will definitely recommend you to friends and I would book with you again. The 10 Back Bay Apartment Collection was in an excellent location. I am glad we were on the first floor though! It was very noisy for 2 nights due to neighbours. We couldn't get the TV to work and rang them and they came out straight away to get it sorted. One hotplate didnt' work which wasn't a problem for us but we did let them know.
The kitchen lacked a grater and can opener, again not a big deal. I left my luggage on the last day at the office and they were helpful and good to deal with. Overall a very successful accommodation experience.

Thank you

July 2012
Dear Martyn,

The customer service during the booking process was excellent. I received pictures (on request) of the property and you were very helpful in researching the proximity of the apartment to where I would be conducting business in Boston. Everything went smoothly. I also appreciate your looking for an apartment for my sister and her family when they were planning to visit Boston.
4 Back Bay Residence is well placed and I felt quite at home. It is in a very nice, central neighborhood and the manager, Wes, was very pleasant.

Thank you
Miss H. Hamman

I am very happy with the service and explanations I received from customer service, and, also 10 Back Bay Apartment Collection in Boston had all the services I needed. The apartment was located in an excellent area and just have to thank you for the recommendation.

Sincerely yours
Rafael Iglesias

Hi Martyn,

On customer service by Apartments2book : Maltida was great. She was very prompt on reply which made it easier for us to make any decision. She was also very helpful with our requests and inquiries.
10 Back Bay Apartment Collection The instructions given were very clear and we had no problem with the moving in and out process at all. The apartment is roomy, clean and decorated very tastefully. The neighborhood is great. Quiet but short walk to T-Station and Newbury street. The only thing is that a new TV for the apartment is needed. The one in the apartment, small CRT unit, must have been at least 10 years at least. Other than that we love everything about the apartment.
Just one last thing, more information on availability of parking and elevator should be provided however. Some clients might have enough knowledge of the neighborhood (where to park) or assume that there is elevator in every building.

Best regards

September 2011

Very much enjoyed staying in a 10th floor 2 bedroom apartment 9 Back Bay Apart Hotel Boston. Apartment clean, modern and well decorated. Beds comfortable. Only downside was fold away bed for 5th member of our party - not really large enough for an adult. Excellent location in the Back Bay area. 5 minutes from nearest tube station so made trip back to airport convenient and cheap - only $2 per person. Good value.

Lesley Cutler

September 2011

Hi Martyn

We were very pleased with both the apartments in Boston 3 Central Boston Apartments. Everything went very smoothly with check in and the locations were both great. I would especially like to mention the doorman - he gave us such a friendly welcome and showed us up to the apartment, dealing with our mass of luggage himself. The Garrison Square apartment was huge and stylish, however if I had one tiny complaint I would say that the bathroom there could benefit from being updated soon.
I really appreciated the effort you made to find accommodation for us at such short notice, and was very impressed with the level of service you offered. I would definitely book with your agency again!

Kind regards
Sarah Gibson

September 2011
Hi Martyn

Many thanks to you and your company for finding our family an apartment in Back Bay area on our recent holiday to the USA.

Because we were a family with two young children, we were not keen to stay in a small hotel. The apartment 10 Back Bay Apartment Collection. was perfect as it allowed us the space and room to unwind after a busy day of sightseeing. The location could not have been more perfect, we were only a 5 minute walk to the Hop on Hop off bus tour which we did for the two days we were there. We also had easy access to supermarkets and restaurants. We were therefore able to purchase food to prepare in the kitchen for breakfast. The apartment was much bigger than we had expected and having air conditioning was an added bonus. I would highly recommend this apartment and your Company to any of our friends visiting an overseas country with young children, wanting to avoid hotels. Many thanks once again, Boston was the true highlight of our trip.

Jennifer Irwin


I had a wonderful experience with my apartment in Beacon Hill, 10 Back Bay Apartment Collection I had some date changes at the very beginning and Martyn was on the ball with getting back to me right away and helping me find an apartment that was available for the dates I was in the city. It was so easy and feels so much more personal than spending all that time in a hotel. Keeping leftovers and making breakfast helped with expense and it just felt so relaxed; like I was at home. I will be travelling to Scotland in the spring and have already checked on the apartments in Edinburgh!
Thank you for all your help with my travels!

Hello there

We loved our stay in Boston! Staying in the apartments2book apartment was like being a real part of the neighbourhood, rather than staying in a fairly nondescript hotel room that could be anywhere in the world. This instead gave us a real feel for the area, and staying in the beautiful brownstone building made us feel like real Bostonians, at least for a few days anyway! The service at reception was perfect; we did have a small problem with our room key not working in the master front door lock, but this was rectified very promptly. The room itself was perfect, had everything we needed and the price was great. After travelling for a couple of weeks prior to arriving in Boston, and staying mostly in hotels and motels, it was lovely to have the self-contained kitchen - meant that we could make our own breakfast and store things in the refrigerator. We also travelled to New York City on this trip, and wish I had known about your apartments before I had made the booking for our accommodation there. Would recommend 2 Boston Townhouse Apartments. apartments to anyone - lovely neighbourhood, short walk to Back bay Station, a laundromat right across the road (which was a savoir after travelling for a couple of weeks!) and supermarkets and cafes very nearby.
Thanks very much for a very enjoyable stay - I am getting a bit sad as I write this from back home in Australia while I reminisce about our wonderful trip to the USA, as Boston is a fantastic place, made all the more better by our stay at 2 Boston Townhouse Apartments.

Kind regards
Tamara and Lucas Spargo

I was very happy with the service provided by your staff at 2 Boston Townhouse Apartments.. The apartment was very nice and suited our needs perfectly
Thank you for your help


The apartment was fantastic 3 Central Boston Apartments (location, cleanliness, and decor etc). You had contact information and availability of service. The only downside was we were not instructed on what to do with the key/garage door opener upon checkout (there was a property manager there 6 days a week for that purpose, but we checked out on a Sunday and he was unavailable. As well, when we called for instructions we did not receive a call back to confirm what to do (but we had notified your service centre if we don't hear back we would leave the keys etc inside the apartment, but we would have been more at ease being instructed what to do).
Other than that everything was fantastic and better than expected.

D Kaiman

The 4 Back Bay Residence Boston were everything we expected. The key pick up procedure was flawless. The apartment was very clean and the booking procedure was wonderful. For us the location could not have been better. I would definitely use apartments2book in the future and have recommended them to friends.

Michele Liberatore